Support & FAQ

Tidy Fit is made for iPhone and needs iOS 17 or later. Every supported iPhone can enter measurements by hand. Scanning with your camera needs an iPhone with a LiDAR scanner (see below).

Yes. You just can't use the camera scan. Instead, tap Enter measurements and type in each shelf, rod, drawer, door and open floor space. You'll still get a plan that fits and a shopping list. The scan option is grayed out on phones without LiDAR.

Want a peek first? Choose Use sample sizes to see a full example plan without measuring anything. Those numbers are an example, not your room.

Only the Pro models, starting with the iPhone 12 Pro:

• iPhone 12 Pro and 12 Pro Max
• iPhone 13 Pro and 13 Pro Max
• iPhone 14 Pro and 14 Pro Max
• iPhone 15 Pro and 15 Pro Max
• iPhone 16 Pro and 16 Pro Max
• iPhone 17 Pro and 17 Pro Max
• iPhone 18 Pro and 18 Pro Max

Standard, Plus, mini, SE, "e" and Air models don't have LiDAR.

Flip your phone over. Next to the camera lenses, look for a small solid black dot that isn't a lens or the flash. That's the LiDAR scanner. No dot means no LiDAR.

You won't find a LiDAR setting to switch on. To double-check, go to Settings › General › About and compare the Model Name with the list above. Or just open Tidy Fit: if Scan with LiDAR is grayed out, your phone doesn't have it.

Choose Scan with LiDAR and slowly move your phone around the space. Tidy Fit uses Apple's RoomPlan to capture it. Then you confirm the shelves and rods it found before anything is recommended, so you're always in charge.

• Turn the lights on.
• Open the door all the way and clear the doorway.
• Move slowly and point at each wall and shelf.

If something looks off, you can scan again, or type in your measurements instead.

Tidy Fit is designed for iPhone. There's no iPad version.

One space: a closet or a pantry, fully planned with storage that fits and a shopping list. There's no free tier and no ads.

Tidy Fit Plus is $19.99 a year and adds:

• Unlimited saved spaces, so you can do every closet and pantry
• Extra swaps to different kinds of products
• New spaces as they launch, at no extra charge

Yes. In your included space you can switch between good, better and best versions of the same kind of product. Swapping to a different kind of product is a Plus feature.

Garages and kids' playrooms are on the way for Plus members, at no extra charge. We'll share when they're ready.

Plus is billed through Apple. On your iPhone, open Settings › [your name] › Subscriptions, choose Tidy Fit Plus, and tap Cancel Subscription. You keep Plus until the end of the period you paid for.

Apple handles all payments and refunds, so we can't issue them ourselves. Request one at reportaproblem.apple.com.

Open your plan's Shopping list and tap Buy next to any item to go to the store's page. You can also tap Share list to send it to yourself or a partner.

No. You buy directly from the store, and their prices, shipping and returns apply. Prices can change, so check the store's page before you buy.

Some store links may be affiliate links, so we may earn a small commission at no extra cost to you. It never changes your price.

No. There's no sign-up. Just open the app and go.

No. Your scans and measurements are processed and saved on your iPhone. Deleting the app deletes them. See our Privacy Policy.

Sign in with the same Apple ID, open Tidy Fit, go to the Tidy Fit Plus screen, and tap Restore purchases.

First, try closing and reopening the app and checking for an update in the App Store. Still stuck? Email us at support@tidyfit.app. Tell us your iPhone model and what happened (a screenshot helps a lot).